09:00-20:00 (GMT+1) / +34910604684 / CONTACT FORM / DELIVERY IN 4-5 LABOUR DAYS / MINIMUM ORDER: ONE BOX / SHIPMENT FROM SPAIN SHIPMENT FROM SPAIN

ORDER ONLINE ON PERMANENT STOCK TO RECEIVE DELIVERY IN PARCELLING. /
SEND US YOUR INQUIRY FOR LOGO CUSTOMIZATION, DISCOUNT ON VOLUME

HOW TO PLACE ORDER WITHOUT PAYING INTRA-COMMUNITY VAT AMOUNT?

ANTI-WAR PRICES! NO INCREASE.

TAKE THE OPPORTUNITY.

Shipping and Returns

Shipping and Delivery Information

At RH Hotel Amenities, products in stock are available for immediate purchase. Online shopping is enabled for: France (including Corsica), Belgium, Italy, Switzerland, Greece, Malta, and the Netherlands.

UK & Ireland: For orders to the United Kingdom, Ireland, and Northern Ireland, please contact us for a personalized shipping quote.

Shipping Rates & Weight

Costs vary based on package weight and destination. Rates are displayed during checkout. If your order exceeds the maximum allowed weight, please contact us to arrange special transport.

International Delivery Times

For EU destinations, delivery typically takes 3 to 7 business days. We will confirm the exact period before you process the payment.

Important Delivery Terms

  • Processing: Orders paid before 18:00h (CET) are usually collected by the carrier the following business day.
  • Failed Deliveries: If a delivery fails for reasons attributable to the customer, the customer will bear the shipping costs (minimum rate or generated costs).
  • Incidents: We guarantee a full refund in case of loss or damage by the carrier. However, we are not liable for external delays in transit.

Return Policy

Due to hygiene and safety standards for hospitality products, the following rules apply:

  1. Cosmetics: Returns are not accepted for items such as shampoo, gel, or lotions once the order has been handed to the carrier.
  2. Damaged Packaging: If the box arrives broken or damaged, do not accept the delivery. Take photos and contact us immediately via WhatsApp or email.
  3. Cancellations: No returns are accepted without prior authorization. Only unused items in original packaging (excluding cosmetics) are eligible. Return shipping costs are at the customer's expense.

Need assistance?
Contact our WhatsApp Support.