09:00-20:00 (GMT+1) / +34910604684 / CONTACT FORM / DELIVERY IN 4-5 LABOUR DAYS / MINIMUM ORDER: ONE BOX / SHIPMENT FROM SPAIN SHIPMENT FROM SPAIN

ORDER ONLINE ON PERMANENT STOCK TO RECEIVE DELIVERY IN PARCELLING. /
SEND US YOUR INQUIRY FOR LOGO CUSTOMIZATION, DISCOUNT ON VOLUME

HOW TO PLACE ORDER WITHOUT PAYING INTRA-COMMUNITY VAT AMOUNT?

ANTI-WAR PRICES! NO INCREASE.

TAKE THE OPPORTUNITY.

Frequently Asked Questions

Frequently Asked Questions: Online Shopping for Amenities - Slippers - Disposable Hotel Items

Everything you need to know about ordering hotel amenities, disposable slippers, and hygiene products: registration, payment, delivery, and returns.

1. How do I place an order online?

Buying at RH Hotel Amenities is simple:

  • Select your products (prices are shown per full box).
  • Add the required boxes to your cart and click "Proceed to Checkout".
  • Log in or create an account to manage your details and delivery address.
  • Accept the terms, choose your payment method (card, bank wire, or PayPal), and confirm.

Tip: You can reorder any previous purchase with a single click from your account area.

2. International Shipping & Delivery Times

You can shop online for shipments and delivery to Austria, Belgium, France, Germany, Greece, Ireland, Italy, Malta, Switzerland, and the Netherlands. For the UK and other destinations, please contact us for a quote.

  • EU Destinations: 4-7 business days (depending on the courier and service selected).
  • Global Reach: We can organize deliveries to North Africa and all of Europe. For the Middle East and Balkans, we serve you directly from our headquarters in Istanbul, Turkey.

3. Transport Costs

Shipping costs are calculated based on the total weight of your order and are displayed during the checkout process. If your order exceeds the maximum weight allowed for automated transport, please contact us to receive a personalized shipping quote.

4. Prices and Taxes (VAT / VIES)

Prices on the website are exclusive of VAT.

  • B2B / VIES: Companies registered in the VIES system can purchase without paying VAT at the time of checkout (Reverse Charge).
  • The VAT will be declared and paid in the destination country where the goods are consumed.

5. Secure Payment Methods

We use SSL (Secure Socket Layer) technology to ensure 100% secure transactions:

  • Credit/Debit Cards (Visa, MasterCard).
  • PayPal.
  • Bank Wire: Your order will be processed once the transfer is confirmed.

6. Returns and Exchange Policy

  • Cosmetic Products: For hygiene reasons, returns are not accepted for shampoo, shower gel, or lotions once the delivery is accepted.
  • Damaged Packaging: If the box arrives broken or damaged, do not accept the delivery. Contact us immediately via WhatsApp with photos of the damaged items.
  • General Items: Returns are accepted (excluding cosmetics) if the product is unused and in its original packaging. Return shipping costs are the responsibility of the customer.

7. Bulk Orders and Customization

For large volume orders or branded amenities with your hotel logo, please contact our sales team at Customized Requests Contact for a personalized proposal.

8. Invoices

All invoices and order history are available in your client account for easy download and "one-click" reordering.